Contact Us
We are here
for You.
Whether it's for a bespoke commission, information about a piece, or a private viewing, write to us.
Our Commitment
A reply within 48 business hours
We will reply to you with the same care that we put into every piece of our collection.
Average response time: 4-12 hours
Direct Contacts
Phone
Working Hours
Monday – Friday, 9:00 AM – 06:00 PM
Take a real look
In reality glass shines even more! Use the store locator down below to see all our showroom across the world
Store LocatorContact Form
All fields marked with an * are required. We will reply to the email address provided.
Bespoke commissions
Every piece can be crafted in the colours, dimensions, and finishes you desire.
Private atelier visits
Watch the craftsmanship and choose your piece directly from the furnace.
International shipping
We deliver to more than 180 countries with dedicated packaging for fragile artworks.
/ Frequently Asked
FAQ - Questions from our clients
01 Which countries do you ship to?
We ship online to more than 180 countries, including the European Union, the United Kingdom and the United States. For Saudi Arabia, UAE, Bahrain, Iran, Qatar, Kuwait, Oman and Lebanon, please visit our partner stores (Store Locator) or contact us on WhatsApp. Shipping is free. We run constant discounts and promotions so stay tuned via our newsletter or the top banner to check them out!
02 How long will it take to get my orders?
Every item in our shop is handmade and time may very. Usually for most items is 2-6 working days, while for the chandeliers ia about 15-45 days depending on the model and size required.
03 Do you customize items?
Yes we do! Since we are a factory, we can change colors and size of any items. In that case we require a minimum of 5 pcs per item, which doesn't apply to chandeliers. Feel free to write any color changes during the making of the order or contact us for more information!
04 Damaged Item?
If you receive any damaged items, you have a maximum of 48 hours (after delivery) to get in touch with us via email or Live Chat, with proof of the damage. Our team will be prompt to assist you. Each case is validated individually
